CHC52015 Diploma of Community Services

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Course Overview
Course Code: CHC52015
CRICOS Code: 108173D
Training Package: CHC – Community Services
Course Duration: 104 weeks
Classroom Location: Seven Hills, NSW


This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities. 

You can apply for the recognition of existing qualifications or skills, knowledge and experience (Credit and/or Recognition of Prior Learning). The granting of Credit or RPL may affect course fees as well as the duration of the course. Please refer to our ‘International Student Handbook’ for more details.





There are no specific entry requirements for this qualification. However, ANIE has some generic entry requirements for the international students that include: 

  • 18 years of age or above at the time of enrolment 
  • Must have completed year 12 or equivalent 
  • IELTS overall band score 5.5 or more, or equivalent accredited English language test 
  • Participation in the Course Entry Interview and LLN (Language, Literacy and Numeracy) test, if applicable





This course’s training and assessment activities are conducted in the classroom, where 20 hours per week attendance is required. Additionally, training and assessment are conducted in a practical simulation lab. ANIE has its own industry-standard lab to train and assess the students in a simulated environment. 

A mandatory work placement component is also included in this course. The student will complete this component in a compliant care centre/setting to achieve real-life work experience. 

For all enrolled students, Australian National Institute of Education is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment activities and for the issuance of all AQF (Australian Qualifications Framework) certificates.





This qualification will be delivered over 104 weeks, including 60 weeks of training and assessment spread over 6 terms of 10 weeks each, and 20 weeks or 400 hours of work placement spread over 2 terms of 10 weeks each. The students will also have 24 weeks of holidays (3 weeks per term) over the whole duration.


Eight (8) core units and eight (8) elective units are required for the award of the CHC52015 Diploma of Community Services. ANIE has selected the elective units according to the regulatory packaging rules and guided by the job outcomes sought, local industry requirements, and the complexity of skills appropriate to the AQF level of this qualification. 

These units are:

Unit CodeUnit Title Core/Elective
CHCCCS007Develop and implement service programsCore
CHCCOM003Develop workplace communication strategiesCore
CHCDEV002Analyse impacts of sociological factors on clients in community work and servicesCore
CHCDIV003Manage and promote diversityCore
CHCLEG003Manage legal and ethical complianceCore
CHCMGT005Facilitate workplace debriefing and support processesCore
CHCPRP003Reflect on and improve own professional practiceCore
HLTWHS004Manage work health and safetyCore
CHCCCS004Assess co-existing needsElective
CHCCSM004Coordinate complex case requirementsElective
CHCCSM005Develop, facilitate and review all aspects of case managementElective
CHCCSM006Provide case management supervisionElective
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safetyElective
BSBWOR502Lead and manage team effectivenessElective
BSBTWK502Manage team effectivenessElective
BSBWHS521Ensure a safe workplace for a work area Elective



CHC52015 Diploma of Community Services is a course suitable for international students who are seeking to further their career in the community services sector at higher levels. Students may also approach to higher studies in the similar filed after completion of this Diploma qualification. 

Potential employment options for the graduates of this course are Community Care Manager, Coordinator of Volunteer Work, Team Leader, Care Team Leader, Family Services Coordinator, Support Facilitator (Community Services), Community Housing Resources Worker, Community Development Worker for Social Housing, Community Recreation Coordinator, Housing Manager, Housing Assistant, Assistant Community Worker, Community Worker, Aboriginal Housing Worker, Community Services Coordinator, Case Coordinator (Disability), Youth Housing Support Worker, Family Support Worker, Community Access Coordinator, Pastoral Care Counsellor, Aboriginal Neighbourhood House Coordinator, Case Coordinator (Community Services), Welfare Support Worker, Senior Youth Worker, Disability Team Leader, Support Facilitator (Disability), Community Housing Worker, Community Work Coordinator, Early Intervention Worker, Community Program Coordinator, Pastoral Care Worker, Assistant Community Services Worker etc.



Enrolling with us is pretty straightforward. Be sure to read all course information, our ‘International Student Handbook’ and the ‘Prospectus for International Students’ (all available on the ANIE website or on-campus) to ensure that this is the right course for you, and you can meet the entry requirements. Please consult with an Education Agent if you feel the need to do so. Once you are ready, complete our ‘Enrolment Form’ and submit it to us with the required documents attached. From there, we will review the application and contact you or your education agent if you have nominated one to act on your behalf. If you require any further information in any phase of your enrolment process, please contact us by email or phone. 

Welcome aboard! Accelerate your career by enrolling with Australian National Institute of Education.

RTO Code: 41160 | CRICOS Provider Code: 03682M | ABN: 54 603 488 526